top of page

SHIPPING POLICY

SHIPPING PROVIDERS
We use UPS primarily for our shipping services. We reserve the right to change the shipping company if deemed necessary.

We work actively to reduce our climate footprint. Therefore, we only use climate-compensating shipments.

​

SHIPPING

  • Economy Shipping within Sweden and Europe: Typically takes between 3 - 5 business days.

  • Express Shipping within Sweden and Europe: Delivery can be expected within 1 - 3 business days.

Please note that these are estimated delivery times, but they are approximately 99% accurate.

 

​

CUSTOMS AND DUTIES

  • For shipments outside the European Union (EU), it is the customer’s responsibility to clear customs.

  • If the necessary customs procedures are not completed and the shipment is returned to us for any reason, the customer will be billed for the shipping fees incurred.



INSPECTION FOR DAMAGE

  • Customers are advised to inspect their shipments upon arrival. Any damages should be reported within 24 hours of receiving the package.

  • If there is any visible damage to the box, it should be reported to the delivery driver immediately. Customers should request the driver to leave a note regarding the damage on the delivery signature page.

  • In the event of an item being damaged, the shipping company must process the claim before we can issue a refund or replacement.

 

​

INSURANCE

  • Shipments containing a single item are insured by Miningwares.

  • If you are ordering multiple items and wish to have them insured, please contact us at contact@miningwares.com for shipping insurance details.



QUESTIONS ABOUT RETURN?
If you have questions about returns, please review our Return Policy.


SHIPPING RESTRICTIONS

  • Orders can not be shipped to P.O boxed.

  • Orders only ship on business days, which are Monday - Friday.

  • Not all shipping methods are available for certain products.

If you have any further questions or comments, you may contact us by email at contact@miningwares.com.


CONTACT US
If you have any questions or concerns regarding our Shipping Policy, please don’t hesitate to contact us at contact@miningwares.com.


 

Sincerely, Miningwares

bottom of page